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Frequently Asked Questions
Quick answers to common questions about Capneteq
📱 About Capneteq
What is Capneteq?
Capneteq is a free directory service that helps you discover scientific equipment at research facilities across the country. We connect you with 19,000+ facilities and 1,600+ instruments at universities, national labs, and research institutes.
Is Capneteq free to use?
Yes! Capneteq is completely free to download and use. There are no subscription fees or in-app purchases. Our goal is to make scientific equipment more accessible to everyone.
Does Capneteq handle bookings or payments?
No. Capneteq is a directory service only. We provide information about facilities and equipment, but we do not process bookings, payments, or act as an intermediary. You arrange everything directly with the facility.
🔍 Using the App
How do I find specific equipment?
Use the search bar on the Home screen to search by location, keyword, or equipment type. You can also browse by category in the Equipment tab, use the map to find nearby facilities, and apply filters for more specific results.
How do I contact a facility about equipment?
When you view equipment details, you'll see the facility's contact information. Reach out directly to them to inquire about availability, pricing, and booking. Capneteq provides the directory—all arrangements are made directly between you and the facility.
How do I save equipment I'm interested in?
Create a free account to save and organize equipment you're interested in. Tap the heart icon on any equipment card to add it to your favorites, which you can access anytime from your profile.
How do I create an account?
Tap "Sign In to Your Account" on the home screen, then tap "Create New Account." You'll need to provide your name and email address. An account lets you save favorites and manage your searches.
Can I use the app without location services?
Absolutely! Location services are optional. Without them, you won't see distance-based results or "near me" features, but you can still search by city, state, or browse all facilities.
đź”’ Privacy & Data
Is my location data tracked?
Only with your permission, and only when you're searching. We use your approximate location to show you nearby facilities. You can enable or disable this in your device settings at any time. We do not track your location in the background.
Where does the equipment information come from?
We collect and aggregate equipment information from publicly available sources like university websites and published directories. While we strive for accuracy, we recommend verifying details directly with the facility.
🔬 Equipment & Facilities
What types of equipment can I find?
Our database includes a wide range of scientific equipment:
- Microscopes (confocal, electron, fluorescence)
- Mass spectrometers
- Flow cytometers
- Spectroscopy systems
- DNA/RNA sequencers
- Chromatography equipment
- X-ray diffraction
- And hundreds more specialized instruments
How can I add my facility's equipment to Capneteq?
We're constantly expanding our database! If your facility isn't listed or you'd like to update information, please email us at support@capneteq.com with your facility details.
Additional Resources
Learn more about Capneteq and how to use it effectively
List Your Equipment on Capneteq
Join 19,000+ facilities making their equipment more accessible
Still Need Help?
Can't find what you're looking for? We're here to help.
We typically respond within 24 hours (Monday - Friday)